Terms and Policies
Terms and Policies – for E-commerce
All items are handmade. We take great pride in the design of every product and striving to produce the best products with the best workmanship possible. The fabrics and leathers are important to this process. Leathers are the highest quality on the market and come from a number of sources. There are also fabrics and materials that come with a quality and thickness appropriate for their use.
Most items posted for sale are in-stock or made per order upon receipt.
We ship as soon as possible, in 5 to 7 days for the stock items and within 2 weeks for any custom order.
Most items will ship through the best and quickest shipment service available at the time of order.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Return or Exchange policy
We gladly accept returns and exchanges for stock items. Any custom made products are not returnable with payments non-refundable. Sorry, we do not accept cancellations on custom orders.
For returnable stock items, please contact us within: 14 days of delivery
Ship items back to us within: 30 days of delivery
All items returned must be unused and in new condition with all original tags on the bag.
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we have a no return policy. Any damages in shipment will be replaced.
Custom or personalized orders
Items on sale.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition or damaged during return shipping, the buyer is responsible for any loss in value and may not receive refund. We advise that you take insurance on your item for return shipping.
We accept credit cards, debit cards, and checks
All merchandise must be paid and cleared before shipping. Once payments have been received and cleared, your merchandise will ship. Payments by check will need to be cleared through our bank before shipment. Send check payments to Amelia Rita, 360 St. Thomas Church Rd, Chapin, SC 29036.
If you are having problems with payments, please contact me at firstname.lastname@example.org. We will try in every way to make your payment work.
In the event of non-payment, your order will be held off the website for 4 days while we try to work out the charge.
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Your information is never sold or shared with outside vendors.
Custom and personalized orders
If you saw a picture of an item that you want, but find it gone from the website, contact me. If possible, I may be able to re- create another one or make something similar.
Or perhaps you would like a few changes. If you would like any bag in a different fabric or with different color straps, let us know and we will be happy to help! Since we don’t want misunderstandings, all changes will have customers signed approval before production begins.
To clean our leather, simply wipe with damp cloth and mild soap when needed. The finer bags are suggested to store in storage bags that we have for sale. These are made with a draw string and are a heavy canvas perfect for storing a valuable handbag.